According to Haveeru Online 's latest report, the banned owners were selling PS Plus Collection, a collection of video games.
They are selling this service to the PS4 owners. The package consists of 20 games in total, which can be downloaded for free on the new console. PS5 owners are not the only ones getting banned. PS4 users are also reportedly receiving two months of suspensions on their accounts.
Most of the restricted accounts seem to be from Hong Kong. PlayStation's official website stated that the banned accounts are those that are not obeying its Terms of Service, which includes the Community Code of Conduct. It said that once you breach these rules, your account will be temporarily or permanently banned. So only after a thorough investigation conducted by the moderation staff of Sony, a ban is imposed.
Hence, bans or suspension can not be easily disputed and are practically irrevocable with only one exception. And that exception is debt account or non-payment. In such cases, the ban can be lifted once the required payment has been repaid.
So obviously, you will not receive any refund in such a case which has been clearly mentioned in the terms of service that you are bound to. Also if your account gets banned you will no longer be able to access any subscription or any trophies won or any other content related to the banned account. But in the case that only your console has been banned then you can still access your account or content or subscription through any other system provided that your account is active and not banned.
Everyone likes to save some money and buying a used console is a great way to do it. Once a Playstation system gets banned the decision is irrevocable and final and even if you bought the banned system from someone Playstation still will not unban the console.
It is always a good idea to only buy new consoles or a used one from someone you know or from a store with a good return policy. The last thing you want is to spend good money on a console from Craigslist and then find out a week or two later that it has now been banned! So what should you do once you realize that there is a ban imposed on your system or console?
Well, obviously the most common and reasonable thing to do in such a case, first of all, is to check the Playstation website and read up on the terms of services and look for the rule that you may have violated. Mistakes are sometimes made so it is worthwhile to contact them and see if one was made in this instance. The next thing is to check with your bank account as to any debt owned towards the Playstation network as it has a zero-tolerance policy for any sort of debt and immediately bans or suspends the account.
If you are temporarily banned or have no money in your account or have asked the bank to stop payments then that could be the cause of the ban.
In such a case, once you take care of the owed amount your account will be active again and the ban will be lifted. Another thing to check if money is not the issue is to sign in from a different Playstation or browser.
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